For the purpose of this Privacy Statement the term “Personal Information” shall mean any information that relates to a natural person, or related to the metered device which either directly or indirectly, in combination with other information available or is likely to be available , is capable of identifying such person or such device.”
1. Personal Information Collection and Use:
We generally do not collect personally identifiable information about you in an automated manner except when the information is collected about you through the deployment of cookies in which case , the date and time of your visit to the website; the web address, or URL, you’re on; technical information about the IP address, browser and the operating system you use; and if you logged into thepanelstation.com through your user ID would be captured by our systems , You may at any time choose to exercise an option of selecting the information to be shared with us in an explicit manner by ticking the categories of information that you wish to share with us. For example, if you submit an inquiry to us, sign up on the website or ask for our newsletters on www.thepanelstation.com, you may be asked to provide certain information such as your contact details (name, e-mail address, company, etc.). We would only provide you with informative information and new features about our products in future In the event of you choosing an option which would enable us to provide you with such additional features. We will not sell or rent your personally identifiable information to third parties without your consent and such consent would be explicitly taken from you and the reason behind sharing such information would be communicated to you in a way that you would clearly understand and comprehend. You may specifically choose to deny us from sharing the information with any third party and if requested, we would provide you with an undertaking that would suggest that your information has not been shared with any third party.
If the Company receives information about you from other sources then such information shall be added to our website from time to time. This information may include your behaviour towards various content posted on our website from other sources. The inclusion of the additional data shall be done so after informing you about the sources through which we have received your information and whether if you are willing to provide us with a specific consent to utilize such information.
The Panel Station processes your personal data for the following purposes, however the purposes mentioned below are not exhaustive in nature and any additional way through which your information is being processed would be specifically informed to you:
We store the data for as long as it is necessary to for us to receive information from your end, typically information associated with your account will be kept until your account is deleted. In terms of deletion of your data, you would be given an option of right to erasure of your information from our database. Should you choose to exercise this option, we would take your request into account and delete your information from our systems.
2. Monitoring of Telephone Calls and E-mails:
Your telephone calls and e-mails to us may be recorded and monitored for quality control purposes. We may also intercept communications made to individual members of staff at Borderless Access when this is required for business purposes.
3. Cookies:One or more "cookies" will be placed on the hard disk of the computer(s) used by site visitors, panellists and survey takers in order to allow The Panel Station to recognize the participant when they connect to the website, in order to facilitate the management of the panel station, for statistical purposes (pages consulted, date and time of consultations etc.), and to enable us to provide the participant with surveys specifically tailored to his / her interests. This will not affect the performance of your computer but simply provide you with additional opportunities to receive more surveys relevant to your interests.
Only information collected by cookies as specified in this section of our Privacy Statement is automatically collected from users of the site. In the event that we do collect any personal data about visitors to the site it is available only to The Panel Station.
Site users may disable the installation of “cookies” or to delete cookies installed by Borderless Access or its clients. To do so you should modify your browser settings click on the help section of your Internet browser and follow the instructions.
4. Log Files:
www.thepanelstation.com records details of individual accesses to its web pages. This information may include details of Internet IP addresses and browser types. We use this information to provide a more relevant user experience for you. In addition, we use your IP address to help diagnose problems with our server, and to administer our Web site. Access by third parties to full log files may be allowed under controlled circumstances for the purposes of auditing. Abstracted log information not showing individual's actual Internet addresses is provided to third parties.
5. Sharing:
Though we make every effort to preserve your privacy, we may need to disclose your personal information when we have a good-faith belief that such action is necessary to comply with a judicial proceeding or a court order or if we believe it is necessary in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of The Panel Station site terms, or as otherwise required by law.
We may share your personal information and/or social-demographic information, including, without limitation, a unique identification number (“UID”), zipcode/postal code, gender, marital status, education, ethnicity/race (where permitted by applicable law, we do not provide your information to any third party MR companies if the data privacy laws of the country that you reside in restricts us from doing so), employment related information, and non-personally identifiable information on household members, with third party sample/market research companies (individually each a “Third Party MR Company” and collectively the “Third Party MR Companies”) for the purpose of identifying survey opportunities that you may be eligible for through the Third Party MR Companies. We may share information to protect the rights and property of the Company, our agents, customers and other, this includes enforcing our agreements, policies and terms of use. Also, the information may be shared by us in an emergency. This includes protecting the safety of our employees and agents, our customers or any other person. We may also share your information with our qualified specialists to improve your user experience. If you are eligible for a survey opportunity, the Third Party MR Company will provide your unique identification number and a survey link to us and we will invite you to participate in the survey. We will not share your name, email address, or phone number with the Third Party MR Companies. If you have any questions about this data sharing or want to opt-out of the data sharing please contact us at india@thepanelstationsurveys3.com.
6. Delete/Unsubscribe policy
If you choose to end your membership with The Panel Station or to require us to cease processing your personal data, you may automatically discontinue your membership by clicking on Unsubscribe after logging-in to The Panel Station. By following the appropriate directions, your record will be marked as “do not contact”, and you will no longer receive communications from The Panel Station. In addition, you will forfeit any incentive balance that has not been requested as of the time you opt out. Please allow two to three business days for processing of this change. As an alternative, you may send an Email directly to india@thepanelstationsurveys3.com requesting to be removed [for our panellists located in the EU region, please refer to the e-mail ID provided at the end of this policy]. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Security of personal information:
Borderless Access Panels is an ISO:270001 certified company and we take adequate steps to help protect your personal information, however you acknowledge that no company can fully prevent security risks and we do not under any circumstances represent that the website is free from any harmful elements including but not limited to viruses, spywares, cancel bots, Trojans and such application which may be placed on the website without the knowledge of the Company, however the Company shall take all necessary and reasonable steps mentioned below to ensure that the website is free from the above mentioned programs.
In pursuance to the GDPR regulations, we would be taking the below steps to ensure that your data is safe and secure while it is with us:
Where we have given you (or where you have chosen) as password that enables you to access all or certain parts of our website, you are responsible for keeping this password confidential. We require you not to share passwords with anyone.
8. Notification of Changes:
We may revise this Privacy Statement from time to time. If we decide to change our Privacy Statement, we will post the revised policy here and notify you of the same. We suggest that you periodically consult this Privacy Statement to see the relevant changes made to this statement. Please note that our rights to use your personally identifiable information will be based on the Privacy Statement in effect at the time the information is used.
9. Children's privacy:
Borderless Access does not collect any information from any child without permission from his/her parents or legal guardian. If Borderless Access learns that a child under the age of 16 has submitted personally identifiable information online, in contravention of these measures, Borderless Access will take all reasonable measures to delete such information from its databases and to not use such information for any purpose.
10. Privacy Principles:
Borderless access complies with the privacy requirements as set forth by the European Union's data protection regulation GDPR (General data protection regulation) regarding the collection, use and retention of personal information. Borderless access ensures adherence to principle listed below.
11. Individual Rights:
As per the GDPR regulations, you will have the below rights for being a data subject (for the purpose of this clause you will be defined as an “Individual”)
12. Security of personal data:
Compliance and cooperation with regulatory authority:
We regularly review our compliance with our privacy notice. We also adhere to regulatory framework including GDPR (General data protection regulation) and other applicable regulation around private data protection.
When we receive formal written complaints, we will contact the person who made the complaint to follow-up. We will work with the appropriate regulatory authorities, including local data protection authorities to resolve any complaint the personal data that we cannot resolve with data subject directly. Also, by accessing this Website and its contents, you understand that data privacy laws may vary across various jurisdictions and you would be subjected to the laws of the country under which you reside.
Comments:
We have taken great measures to ensure that your visit to www.thepanelstation.com is an excellent one and that your privacy is respected. If you have any questions, comments or concerns about our privacy practices, please contact us by email on india@thepanelstationsurveys3.com or write to the following address:
Borderless Access Pvt. Ltd.
Building 2B, Tower 3, 7th Floor,
Embassy Tech Village (Formerly Vrindavan Tech Village),
Marathalli – Sarjapur Outer Ring Road,
Devarabeesanahalli, Bangalore-560 103.
Borderless Access Panels has a “Data Protection Officer” who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address:
Attn: dataprotectionofficer01@borderlessaccess.com [For our panellists from the EU Region only]